Q: What Should I Bring?
A: You should wear fitted workout clothes that will move with you rather than constrict your movement; ideally materials that wick away moisture. A baggy shirt may fall over your face obstructing your view on some exercises. Don’t wear anything with zippers, buttons, or fasteners that may damage the equipment. We recommend bringing a water bottle but we’ll provide the water fountain, fresh towels, and a mat or chair as needed. First-timers must arrive 15 minutes before class starts to meet your instructor and ask any questions.
Q: Do I Need To Bring Shoes?
A: Nope. We are a “sock” studio so check your kicks at the door and get ready to work out in your socks. We require grip socks so your feet don’t slip and slide around the chair, mat or floor. If you forget your socks, you can purchase a pair at the front desk.
Q: What If I’m running Late? Can I Cancel Or Join Class Late?
A: We care about your safety and well-being. The Studio reserves the right to not check a client who arrives at the Studio 5 minutes or more into the listed start time into a class. While we understand ‘things come up,’ the safety and experience of all of our clients is our priority and the front desk staff will use their discretion on a case-by-case basis. We will make every effort to let you into class, but we don’t want you to jump into class without a proper warm-up. You can get injured and we’d miss you while you’re recovering. If you are late and the Studio staff does not check you into the class, you will still be subject to the late cancellation policy.
Find more information about how to cancel in the previous FAQ tab.
Q: What If I Need To Cancel A Class?
A: Plans can change – we get it. But we do request any cancellations be submitted through the website, or by calling the Studio and speaking to a member of staff (no voicemail cancellations allowed), at least 12 hours before your scheduled class.
If you cancel less than 12 hours prior to class, you’ll be charged for that class as if you attended. (I.e. one class will be taken from your class pack) If you have a monthly membership, you will be charged the drop-in price of a class.